Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
At Lightkyzj, we collect information to provide better educational services and improve your learning experience. We're transparent about what we gather and why we need it.
Personal Information You Provide
- Name and contact details when you register for programs
- Educational background and career goals during enrollment
- Payment information for course fees (processed securely)
- Communication preferences and feedback responses
- Resume and portfolio materials for career development
Automatically Collected Data
- Website usage patterns and learning progress tracking
- Device information and browser specifications
- IP address and general location data
- Course interaction metrics and completion rates
How We Use Your Information
We use your personal information thoughtfully and only for legitimate educational and business purposes. Here's exactly how your data helps us serve you better:
- Course Delivery: Providing personalized learning experiences and tracking your progress through real estate education programs
- Communication: Sending important updates about your enrollment, upcoming webinars, and relevant industry insights
- Support Services: Offering technical assistance, answering questions, and providing career guidance
- Service Improvement: Analyzing usage patterns to enhance our educational content and platform functionality
- Legal Compliance: Meeting educational institution requirements and maintaining proper academic records
Information Sharing and Disclosure
We don't sell your personal information to third parties. When we do share data, it's always with your best interests in mind and within strict guidelines.
Service Providers
We work with trusted companies that help us deliver our educational services. These include payment processors, email service providers, and learning management system vendors. All partners sign strict confidentiality agreements.
Legal Requirements
We may disclose information when required by Canadian law, court orders, or to protect the rights and safety of our students and staff. This includes compliance with educational regulations and tax reporting requirements.
Business Transfers
If Lightkyzj undergoes a merger or acquisition, your information would be transferred under the same privacy protections outlined in this policy.
Your Privacy Rights
Under Canadian privacy laws, you have significant control over your personal information. We respect these rights and make it easy for you to exercise them.
Access Your Data
Request a copy of all personal information we have about you, including learning records and communication history.
Correct Information
Update or correct any inaccurate personal details in your student profile or academic records.
Delete Your Data
Request deletion of your personal information, subject to legal requirements for academic record retention.
Limit Processing
Restrict how we use your information while maintaining your access to essential educational services.
Data Portability
Receive your personal information in a structured format that you can transfer to another service provider.
Withdraw Consent
Opt out of non-essential communications and data processing activities at any time.
Data Security and Protection
Protecting your personal information is a top priority. We use industry-standard security measures and regularly update our practices to guard against unauthorized access.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Secure cloud storage with regular backups and disaster recovery protocols
- Multi-factor authentication for staff accessing student information
- Regular security audits and penetration testing by third-party experts
- Automated monitoring systems to detect and prevent unauthorized access attempts
Physical and Administrative Controls
Our team receives regular privacy training, and we maintain strict access controls. Only authorized personnel can access student records, and all access is logged and monitored. Physical documents are stored in locked facilities with limited access.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and meet legal requirements. Different types of data have different retention periods.
Academic Records
Course completion certificates, transcripts, and academic achievements are retained permanently to verify your educational credentials. This follows standard practices for educational institutions.
Personal and Contact Information
Basic contact details and profile information are kept for seven years after your last interaction with our programs, unless you request earlier deletion.
Marketing and Communication Data
Email preferences and marketing interaction data are deleted within two years of your last engagement, or immediately upon request.
International Data Transfers
While Lightkyzj operates primarily in Canada, some of our service providers may process data internationally. When this happens, we ensure your information receives the same level of protection.
Cross-Border Safeguards
Any international data transfers comply with Canadian privacy laws and include contractual protections. We work only with providers who meet equivalent privacy standards and agree to protect your information according to Canadian requirements.
Children's Privacy
Our real estate education programs are designed for adults. We don't knowingly collect information from individuals under 18 years of age. If we discover we've collected information from a minor, we'll delete it promptly.
Age Verification
During registration, we verify that students meet the minimum age requirements for real estate education in their province. Parents or guardians must provide consent for any students under the legal age of majority.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website and learning platform. You can control these through your browser settings.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Preference Cookies: Remember your settings and login information
- Analytics Cookies: Help us understand how students use our platform
- Marketing Cookies: Used to show relevant educational content (with your consent)
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominently on our website.
How We Notify You
For major changes that affect how we handle your personal information, we'll send individual notifications to active students at least 30 days before the changes take effect. Minor updates will be posted on our website with an updated "last modified" date.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: help@lightkyzj.world
Phone: +1 (519) 472-6588
Address: 30 Rue Deschênes, Saint-Jean-de-Matha, QC, Canada
We respond to privacy inquiries within five business days and work to resolve any concerns promptly.